Game Rules

User Agreement

1. No cheating, exploiting bugs, or using third‑party automation tools (including scripts, macros, or modified clients).
2. No harassment, doxxing, hate speech, slurs, or targeted abuse of other players or staff in chats, voice, or any in‑game communication.
3. No real‑money trading, selling, or exchanging in‑game items or currency outside our official payment systems.
4. Respect server staff decisions; abusive behaviour towards admins or attempts to impersonate staff are strictly prohibited.
5. Attempts to bypass bans, abuse support channels, or manipulate automated systems (e.g. anti‑cheat, economy, matchmaking) are considered exploits.
6. Purchased in‑game coins and items are non‑refundable virtual goods; chargeback or payment disputes may result in account restrictions or bans.
7. Staff do not perform ad‑hoc post‑ban software "checks" at players' requests ("admin, call for a check"). Such checks are easily circumvented and provide no reliable evidence; bans are issued based on monitoring and verified violations — a banned player is considered to have failed the rules.

We log gameplay and technical data (for example, connection info and anti‑cheat events) to detect cheating, exploits, and abuse. Bans may be issued manually by staff or automatically by our systems, based on this data and rule violations.

Note: any funds, balances, or purchased virtual goods remaining on accounts that are banned or suspended due to rule violations are not eligible for refund or return. Accounts subject to disciplinary action may forfeit their in‑game balances and items.

Online gameplay is inherently public and interactive. We are not responsible for any reputational harm, offence, or other consequences that may arise from interactions with other players or user‑generated content within the games and services we host. You understand and accept these risks as part of participating in open online environments.

Using our services you agree to follow these rules. We reserve the right to update this User Agreement and to restrict access or ban accounts that violate it. You are solely responsible for your own playing habits and health, including taking appropriate breaks, managing screen time, and ensuring that your use of our services does not adversely affect your physical or mental well‑being.

If a player is observed participating in a group with a major violator (for example a cheater, exploiter, or any player gaining a clear unfair advantage), staff may, at their discretion, apply sanctions to the entire group or team, including temporary or permanent bans, to preserve fair play.

You also agree that any legal disputes or claims related to the use of our services shall be governed exclusively by the laws of the jurisdiction in which Glubokoslav LLC (the game server portal's operating company) is registered, and that such disputes shall be resolved through the competent courts or arbitration bodies of that jurisdiction, unless mandatory consumer protection law provides otherwise.

Contact / alternative contact for other inquiries: For questions about these rules, reports of violations, or other inquiries related to the use of our services, you can contact Glubokoslav LLC via the project support address support@2pizza.gg as an alternative contact channel.